By accessing and using this Site, you acknowledge that you have read, understood, and agree to be bound by our Terms of Service and this Privacy Policy.
This Privacy Policy governs the manner in which CertBetter (referred to herein as “We”, “Us”, “Our”, or “CertBetter”) collects, uses, maintains, and discloses information from users of the CertBetter platform (“Platform”). This Privacy Policy applies to the platform and all features, functionalities, and services offered by us. By engaging with or using the Platform, you accept the practices described in this Privacy Policy. Users of our Platform include companies looking for or maintaining ISO certification and companies that offer such services are listed, all of whom may provide us with personal information.
Registered Business
AssureUp Pty Ltd T/A CertBetter
ABN: 74 6760 61760
Write us: legal [at] certbetter [dot] com
We believe in fostering a platform that prioritizes clarity, trust, and the safety of our user community. If, at any point, you have questions or concerns regarding the details of this policy, please do not hesitate to reach out to us at info-at-certbetter-com-au.
This section delineates the protocols and methodologies “We” employ regarding the collection, utilization, and dissemination of information from users of Our Platform.
Types of Data Collected: We procure various categories of data, inclusive of personally identifiable information (such as full names, electronic mail addresses) and non-personally identifiable metrics (e.g., site interaction analytics).
Methods of Data Collection: Information is assimilated through multifaceted channels, encompassing direct user submissions, automated tracking mechanisms, and integrations with aforementioned third-party platforms.
Purpose of Data Collection: The underlying impetus for data acquisition is multifaceted; primary objectives encompass the augmentation of user-centric experiences, ensuring veracity in directory listings, and facilitating nuanced service recommendations.
Data Usage: Data collated is meticulously analyzed to fortify Our services, address user requisitions, enhance platform operability, and for specific marketing or promotional undertakings in accordance with prevailing regulatory frameworks.
Data Sharing & Disclosure: While We steadfastly uphold the principle of data sanctity, contingencies may necessitate the disclosure or dissemination of data, particularly with vetted third-party service providers. Such actions are executed under rigorous protocols, ensuring full compliance with Australian privacy statutes and regulations.
This segment elucidates the duties, obligations, and responsibilities that users must adhere to when accessing and interacting with Our Platform. Such adherence ensures a conducive and respectful environment for all stakeholders.
User Conduct: Users are expected to engage with Our Platform in a lawful, ethical, and respectful manner. This entails refraining from actions that might compromise the integrity of Our services, harm other users, or contravene prevailing legal and regulatory guidelines. Activities deemed malicious, fraudulent, or disruptive will not be tolerated and may lead to termination of access or other legal repercussions.
Account Creation and Management: When users opt to create an account on Our Platform, they assume responsibility for the veracity of the information provided and for safeguarding their account credentials. Any activities transpiring under a user’s account will be deemed to be executed by the user. It is imperative to promptly notify Us of any unauthorized access or breach of security.
Content Contribution: Users who contribute content, be it reviews, comments, or other submissions, are bound to ensure their contributions are accurate, non-defamatory, and in compliance with all applicable laws. They must not infringe on the intellectual property rights of others, and should abstain from posting content that is offensive, harmful, or potentially misleading.
Preservation of user data integrity and the assurance of privacy are cornerstones of Our ethos. This section elucidates Our commitment, measures, and approaches towards data protection and user privacy.
Data Storage and Security: We do not host any user data on our servers. Instead, data is stored on third-party servers, which have their own security protocols and measures. While we select third-party server providers that adhere to industry standards in terms of security, it is pertinent to note that we are not responsible for any lapses, breaches, or shortcomings in their security measures. Users are thus encouraged to familiarize themselves with the security protocols of these third-party server providers.
User Rights: Users possess the right to access, modify, and where applicable, request the elimination of their personal data that We manage. They also have the prerogative to limit or object to data processing, and, in certain jurisdictions, may assert the right to data portability. Our endeavour remains to facilitate these rights in consonance with prevailing data protection statutes. Users inclined to exercise these rights or seeking elucidation on the same are recommended to engage directly with Us.
Third-Party Data Processors: We occasionally enter partnerships with trusted third-party data processors to augment Our offerings. Such entities undergo rigorous scrutiny and are contractually obligated to safeguard the confidentiality of the data, to utilize it strictly for the designated purposes, and to maintain data protection standards resonating with Our expectations.
It’s paramount to understand that while Our commitment to data protection remains steadfast, the intrinsic nature of digital interactions doesn’t guarantee unequivocal security. Users are urged to exercise caution, particularly with sensitive data disclosures and to opt for secure browsing paradigms.
Adherence to legal statutes and regulations is non-negotiable in Our operations. This section provides an overview of Our commitment to ensuring that all facets of Our services are in compliance with relevant laws, particularly within the Australian jurisdiction.
Compliance with Australian Privacy Principles (APP): We are committed to adhering to the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth). This encompasses ensuring that personal information is handled in a manner that is open, transparent, and respects individual rights.
Compliance with the Australian Consumer Law (ACL): All aspects of Our service delivery are in line with the stipulations of the Australian Consumer Law, safeguarding consumer rights, ensuring fair trading, and guaranteeing product safety standards.
Other Relevant Regulatory Compliance: Beyond the aforementioned, We ensure that Our practices are aligned with all other relevant Australian regulations and international standards that pertain to Our domain of operation. This includes, but is not limited to, data protection regulations, intellectual property rights, and trade practices.
In scenarios where Our Platform interacts with users outside of Australia, We strive to respect and comply with relevant local legal statutes to the best of Our ability, while still operating primarily under Australian law.
In our commitment to transparency, it’s imperative that users and stakeholders understand certain disclaimers pertaining to the services, content, and functionalities of Our Platform. This section elucidates these disclaimers:
Accuracy of Information: While We strive to ensure that the information and content provided on Our Platform are accurate and up-to-date, We cannot guarantee their absolute accuracy, completeness, or current relevance. Users are encouraged to exercise discretion and cross-reference information before making decisions based on the content from Our Platform.
No Endorsement: Any references to third-party entities, products, or services on Our Platform do not imply endorsement or affiliation. Such references are provided for informational purposes only, and users should conduct their own due diligence before engaging with third-party offerings.
Limitation of Liability: We shall not be held liable for any direct, indirect, consequential, or incidental damages that arise from the use or inability to use Our Platform, including but not limited to reliance by a user on any information obtained from Our Platform or that result from mistakes, omissions, interruptions, or deletion of files.
Third-Party Links: Our Platform may contain links to external websites or platforms that are not operated or controlled by Us. We do not assume responsibility for the content, privacy policies, or practices of any third-party sites or services. Accessing third-party links is at the user’s own risk, and We recommend reviewing the terms and conditions of those sites.
The aforementioned disclaimers are integral to the terms of engagement with Our Platform. Users and stakeholders are encouraged to be informed and proactive in their interactions, and any concerns or queries related to these disclaimers can be directed to Our contact channels.
To maintain the integrity and usefulness of Our Platform, especially concerning reviews and comparisons, users are expected to adhere to certain guidelines. This section outlines the fundamental principles and guidelines associated with the submission and interpretation of reviews and comparisons on Our Platform.
Submitting Reviews:
Comparison Criteria and Accuracy:
Restrictions on Reviews:
Users are urged to approach reviews and comparisons with honesty, respect, and consideration for the broader community. Misleading, biased, or malicious content undermines the value of Our Platform for all stakeholders. It’s also important to recognize that reviews and comparisons are subjective and reflect individual experiences, which may vary. Users should therefore use discretion when interpreting and making decisions based on this content.
We maintain the prerogative to modify these guidelines as needed and to take appropriate actions against users who repeatedly or egregiously violate these principles. For further clarifications or concerns related to review and comparison guidelines, users are advised to reach out to Us directly.
Intellectual property rights are a cornerstone of creative and innovative endeavors. This section underscores Our commitment to upholding, respecting, and safeguarding these rights within the framework of Our Platform.
Ownership:
All content, graphics, user interface, visual interface, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, and arrangement of such Content contained on Our Platform, is owned, controlled, or licensed by or to Us. Unauthorized use of this Content is strictly prohibited without prior written consent from Us or the respective intellectual property rights holder.
Copyright Infringement Procedure:
If you believe that any content on Our Platform infringes upon your copyright or other intellectual property rights, you are encouraged to notify Us. We will review all claims of copyright infringement and take appropriate actions under applicable intellectual property laws.
To expedite the process, notifications should include a description of the copyrighted work, a link to the location on Our Platform where the infringing material is located, your contact details, and a statement of good faith belief that the disputed use is not authorized by the copyright owner.
Upon receipt of a valid claim, We will take the necessary actions, which may include removing or disabling access to the content in question.
Respect for intellectual property is paramount, and We urge all users and stakeholders to recognize these rights. Users are also encouraged to report any perceived infringements so that prompt action can be taken. The unauthorized reproduction, distribution, modification, or display of copyrighted or trademarked content is a violation of the rights of the copyright or trademark owner and may result in legal action.
Stakeholders with questions, concerns, or requests related to copyright and intellectual property are invited to communicate directly with Us.
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